Terms & Conditions
The company is :
Chair Covers of Bristol and Bath
Bradford on Avon
The 'Hirer' is any person or company who has agreed to hire Goods from the Company.
Goods or equipment means goods provided by the Company in accordance with the Company's Terms and Conditions of hire.
All Goods & Equipment remains the property of the Company 'Chair Covers of Bristol and Bath'.
Insurance & Liability
During the period that the Goods and equipment are hired - from the time it is left at the venue/premises until it is collected, it is the Hirer's sole responsibility to ensure that the hired items are fully covered by either their own insurance or the venues insurance with regard to public liability risks. Chair Covers of Bristol and Bath will not be liable with respect to any claims made by any person for the death, personal injury, or damage caused by or in conjunction with the hired items from Chair Covers of Bristol and Bath.
Booking & Deposit
The booking form must be completed, a non refundable deposit of 25% of the original quote is required to secure the booking, the final invoice will be sent to the leading name on the booking form and the balance must be paid 28 days prior to the event. If payment is not received before this time we will assume that our services are no longer required and the booking will be cancelled. Payment can be made by cheque or bank transfer.
Cancellation up to 4 weeks before the event will not be charged, however the deposit is non refundable and will not be returned to the hirer. If the event is cancelled less than 4 weeks to the event the full amount is required.
Changes to an order
Changes can be made to an order up to 28 days prior to the event. After the invoice has been paid, we are unable to offer any refunds, but can offer exchanges subject to availability. Items can be added as long as they are available, an additional invoice will be issued and payment will be required immediately.
Missing Goods and Equipment
The hirer is responsible for all hired goods and equipment, it is their responsibility to check for shortages or damage on arrival of the goods and to inform the company on the day of delivery. Any items notified to us after the day of delivery will be classified as lost or damaged and will be charged for, it is the responsibility of the hirer to inform us. Shortages of hired goods will be charged at the full replacement value, all details are available on request. The final number of hired items left at the venue is the number we expect to collect at the end of the hire period. After collection if any items are missing then we will inform your venue and the lead name on the booking form. An invoice for any missing Goods will be issued to the lead name . Substitutions will not be accepted.
Damaged Goods or Equipment
The hirer is responsible for all hired goods and equipment, it is their responsibility to check for shortages or damage on arrival of the goods and to inform the company on the day of delivery. Any items notified to us after the day of delivery will be classified as lost or damaged and will be charged for, it is the responsibility of the hirer to inform us. Damaged goods will be charged at the full replacement value, all details are available on request. After collection if any items are damaged then we will inform the lead name on the booking form. An invoice for any damaged Goods will be issued to the lead name . Standared laundering of the goods is included in the price , this includes light food and drink stains, scuff marks from shoes , if however there is irresivable damage or obvious mistreatment of our goods, such as rips, cigarette burns, drawing on goods, candle wax or exessive food and drink stains then an invoice will be issued to the lead name on the booking form. Substitutions will not be accepted.
It is the hirer's responsibility to check with the venue that they have put out the correct number of chairs and that they are in the correct position for us to dress. If the event has a ceremony remember to check with your venue if they supply extra chairs for the registrars. Venues will have extra chairs at the front which you will need to include in your order of chair covers and sashes. We will only cover the chairs that have been put out for us, it is not our responsibiity to rearrange or move furniture. We will not leave spare covers or sashes. If at the time of set up we find that the chairs are not the ones confirmed by the lead hirer or by a delegated member of staff at your venue, this may result in the chair covers not fitting. In this instance refunds are not possible and any outstanding payments will be still due. To avoid this happening we urge you to keep us updated if your venue replaces their chairs .
The company reserves the right to use any photography of events for promotional purposes unless otherwise stated by the Hirer.